Terms
Introduction
Welcome to Commenter.ai (“Company”, “we”, “our”, “us”)!
These Terms of Service(“Terms”, “Terms of Service”) govern your use of our web pages located at https://commenter.ai operated by Commenter AI LTD. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://commenter.ai/privacy-policy.
Your agreement with us includes these Terms and our Privacy Policy(“Agreements”).You acknowledge that you have read and understood the Agreements, and agree to be bound of them.
If you do not agree with(or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@commenter.ai so we can try to find a solution.These Terms apply to all visitors, users and others who wish to access or use the Service.Thank you for being responsible.
Communiactions
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@commenter.ai
Purchases
If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that:
(i) you have the legal right to use any credit card(s) or other payment methods(s) in connection with any Purchase; and that
(ii) the information you supply to us is true, correct and complete.
We may employ the use of third - party services for the purpose of facilitating payment and the completion of Purchases.By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
We reserve the right to refuse or cancel your order at any time if we consider you have attempted to abuse our system.Such abuse includes, but is not limited to: starting multiple free trials, attempting to obtain several or unreasonable discounts on the product, and overall failure to pay for our product and services.
Subscriptions
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Commenter AI LTD cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting the Commenter.ai customer support team.
A valid payment method, including a credit card, is required to process the payment for your subscription. You shall provide Commenter AI LTD with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information.
By submitting such payment information, you automatically authorize Commenter AI LTD to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Commenter AI LTD will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
If you are eligible to a discount, know that you cannot use more than 1 (one) discount per subscription.
Subscription cancellations
You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company.
Upon cancellation, you will not receive a refund for the fees already paid for the current Subscription period. However, you will retain access to the Service until the end of your current Subscription period.
Effect of Cancellation on the Renewal Date
If you cancel your Subscription on the renewal date, the following conditions will apply:
1. Loss of Commenting Credits: Upon cancellation, all unused commenting credits will be lost, and you will no longer be able to generate comments using our Service.
2. Data Deletion: All saved data associated with your account, including but not limited to comments, drafts, and lists, will be permanently deleted. This data will not be recoverable once the cancellation is processed.
Early Cancellation
You may choose to cancel your subscription early at your convenience; however, we will not provide any refunds of prepaid fees or unused Subscription Fees.
You will retain access to the Service until the end of the current Subscription period despite the cancellation.
Free Trial
Commenter AI LTD may, at its sole discretion, offer a Subscription with a free trial for a limited period of time (“Free Trial”).
You may be required to enter your billing information in order to sign up for a Free Trial.
If you do enter your billing information when signing up for Free Trial, you will NOT be charged by Commenter AI LTD until Free Trial has expired.
On the last day of the Free Trial period, unless you cancel your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Commenter AI LTD reserves the right to (i) modify the Terms of Service of the Free Trial offer, or (ii) cancel such Free Trial offer.
Fee Changes
Commenter AI LTD, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions.
Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Commenter AI LTD will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
Refunds
We issue refunds for Contracts within thirty (30) days of the original purchase of the Contract.
To obtain a refund, you can contact us by email at support@commenter.ai.
Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for the Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service, who may also use your Content subject to these Terms.
Commenter AI LTD has the right but not the obligation to monitor and edit all Content provided by users.
Users of Commenter.ai may also use our artificial intelligence technology or copywriting services to obtain new Content. If this is your case, You are responsible for using this Content and will be responsible that this content does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.
In certain use cases, our artificial intelligence may create content that is deemed inappropriate or offensive. Commenter AI LTD will not be held legally responsible if that happens, as the artificial intelligence is unbiased and will only create content it believes to have a high chance of performing well on social media, based on past performance of similar posts.
Prohibited Uses
You may use Service only for lawful purposes and in accordance with Terms.
You agree not to use Service in any way that violates any applicable national or international law or regulation.
You agree not to exploit or harm minors, send spam or unsolicited advertising, impersonate others, or engage in fraudulent or harmful activity.
You must not infringe on LinkedIn’s Terms of Service when using Commenter.ai.
You agree not to use automated tools, interfere with the Service operation, introduce malicious software, attempt unauthorized access, or perform denial-of-service attacks.
You also agree not to take any action that may damage the Company rating or otherwise interfere with the proper working of the Service.
Indemnification
You agree to defend and indemnify the Company and its affiliates and hold them harmless against any legal claims or demands arising from your use or misuse of the Website or Services, your breach of this Agreement, or your conduct.
SPAM Policy
You are strictly prohibited from using the Website or any of the Company’s Services for illegal spam activities, including gathering email addresses and personal information from others or sending mass commercial emails.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics tracks and reports website traffic and may use collected data to personalize ads.
Firebase is an analytics service provided by Google Inc.
Mixpanel provides analytics services and you can opt out through their opt-out page.
Amplitude anonymously monitors usage of Commenter.ai to help improve the platform.
No Use By Minors
Service is intended only for individuals at least eighteen (18) years old.
By using the Service you confirm that you are at least 18 years old and legally able to enter this agreement.
Accounts
When creating an account you guarantee that the information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account and password.
You must notify us immediately if you become aware of any unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our discretion.
Intellectual Property
Service and its original content, features, and functionality are the exclusive property of Commenter AI LTD and its licensors.
The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used without prior written consent.
Error Reporting and Feedback
You may provide feedback about our Service including suggestions, complaints, or ideas.
You agree that feedback does not grant you intellectual property rights and may be used freely by the Company.
Links To Other Web Sites
Our Service may contain links to third-party websites or services not owned by Commenter AI LTD.
We are not responsible for the content, privacy policies, or practices of third-party websites.
You should review the Terms of Service and Privacy Policies of any third-party websites you visit.
Disclaimer Of Warranty
The Services are provided on an “AS IS” and “AS AVAILABLE” basis.
The Company makes no warranties regarding the operation, reliability, or availability of the Services.
Your use of the Service is at your sole risk.
Modification & Variation
The Company may modify this Agreement at any time without notice.
All modifications become effective immediately upon posting.
Your continued use of the Website after changes constitutes acceptance of the updated Agreement.
Entire Agreement
This Agreement constitutes the entire understanding between the Parties regarding the use of this Website and supersedes all prior agreements.
Service Interruptions
The Company may interrupt access to the Website for maintenance or emergency services.
The Company shall not be liable for damages or losses caused by such downtime.
Term, Termination & Suspension
The Company may terminate this Agreement at any time if you violate its terms.
You may terminate the Agreement by contacting the Company and requesting account termination.
Limitation on Liability
The Company is not liable for damages resulting from your use of the Website.
The maximum liability of the Company is limited to the greater of fifty ($50) US Dollars or the amount paid by you in the last three months.
General Provisions
All communications under this Agreement shall be in English.
The laws of Bulgaria govern any disputes arising from this Agreement.
Disputes shall first be attempted to be resolved in good faith and may proceed to arbitration in Bulgaria.
If any part of this Agreement is found invalid, the remaining provisions remain enforceable.
Electronic communications are permitted under this Agreement.